there are clients whose name on your schedule makes your shoulders tense before the day has even started. Most dog walkers assume this tension is just “part of the job”. It isn’t. It is usually a sign that a client is no longer aligned with your business — or never truly was. Releasing clients is not failure. It is not unkind. And it is certainly not unprofessional. In fact, knowing when and how to let clients go is one of the clearest markers of a mature, sustainable busin